In a business world that’s constantly innovating, companies must adopt digital tools, software and devices to remain competitive in highly saturated markets.
This is easier said than done, especially when there are various stumbling blocks which slow down the introduction of new technology.
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Whether it’s a resistance to change, staff struggling to come to terms with digital platforms or a lack of formal training, challenges are aplenty when it comes to digital adoption.
WalkMe help companies achieve flawless Digital Adoption, as firm advocates of Digital Adoption Solutions (DAS).
It has continued to go from strength-to-strength, leveraging a model with numerous industry applications.
In a business world that digitalizes more components by the second, Walkme’s concept was validated when global research and advisory firm Gartner established a new category of technology:
Digital Adoption Solutions (DAS)
This formal introduction is designed to solidify a rising momentum in digital investments, where many companies continue to falter despite attempting to execute digital strategies.
It can be frustrating when companies introduce new technology yet fail to notice productivity improvements.
Digital adoption is far from smooth, but with the right guidance can be achieved more seamlessly than anyone would expect.
A failure to achieve digital adoption can stagnate businesses, leaving you in a rut which is difficult to escape from.
The WalkMe model in conjunction with Gartner’s newly defined category can collectively solve the problems withholding people from reaching their potential.
So many digital transformations fail because people fail to use technology as intended.
Most devices have a range of capabilities which must be capitalized if companies are to reach a state of digital adoption.
This is no easy task, especially when companies let digital tools become a barrier to productivity and innovation rather than an enabler.
Before we look into how Gartner recently brought attention to WalkMe’s principles, let’s establish a definition of Digital Adoption Solutions (DAS).
What Are Digital Adoption Solutions (DAS)?
This emerging category is set to redefine the digital landscape as we know it.
It focuses on helping companies adopt tools, software and technology across multiple facets of the organization, guiding employees through a very tough process.
DAS aim to help organizations maximize the potential of digital portfolios, something which can be achieved with the help of a Digital Adoption Platform (DAP) like the one WalkMe offers.
Businesses can capitalize on these solutions to reduce time and the costs of training.
Why Use a Digital Adoption Solution?
For a consistent user experience which preferences employee productivity and cost reduction.
Since Gartner recently announced the importance of DAS as the future of enterprise development, digital optimization has entered a new realm.
Rather than feeling left in the dark, companies can use DAS to seamlessly transition into digital havens.
They appear certain to be the future of enterprise software.
WalkMe has consistently enabled organizations to achieve digital adoption, helping companies transform by ensuring a maximization of digital assets.
Gartner recently highlighted the importance of engaging users for an optimal experience.
WalkMe commits to helping organizations overcome change, something which can weigh organizations down when met with resistance.
When digital assets are introduced the ultimate goal is to secure a solid return on investment (ROI), and with DAS this is more likely to be achieved.
Gartner Backs Up WalkMe Principles
When WalkMe first introduced its DAP the people behind its development understood the significance of the platform.
They particularly acknowledged how useful it would be for companies entering digital transformations.
With the digital revolution going from strength-to-strength, WalkMe’s backdrop has never been more relevant.
More and more organizations are latching onto principles WalkMe promoted from the beginning, reaching a realization for the demand for digital help, specifically comprehensive walkthroughs.
Gartner establishing the DAS category validates what WalkMe has been saying all along, and it’s fantastic for them to receive such positive support from a world-renowned global force.
What is the Purpose of a DAS?
It is a tool which addresses the barriers to digital adoption and helps users overcome them.
These are commonly things like inadequate training, frequent cloud updates, complex user interfaces and so on.
It is an integrated piece of software which guides users through various business processes. This can be applied to various enterprise platforms, websites, apps and more, with the ultimate goal of helping users complete tasks to the best of their ability.
Real-time guidance can be the difference between struggling to come to terms with technology and digital adoption and actually achieving it.
It eliminates the need to invest in conventional training methods, those which have proved ineffective in a modern business world.
DAS ensure users have full access to support, so whenever they forget to do something they’re prompted accordingly.
Invaluable to growth initiatives, DAS save organizations time and money, while ensuring greater productivity throughout the user journey.
The WalkMe DAP
This has rightfully emerged as the leader of the pack after years of research and development.
It has been redefined over a decade to cater to modern requirements. Here are just a few of the benefits WalkMe’s solution offers:
Training That Actually Works
Traditional training methods were established for traditional work environments, so naturally don’t cater to modern audiences.
They aren’t designed to prepare employees for the digital workplace, and are generally more time-consuming than anything else.
The WalkMe DAP enables contextual learning so employees can get up-to-speed effectively.
Superior Customer Experiences
The DAP empowers users with an integrated solution on consumer-facing platforms.
On-screen navigational guidance ensures visitors find what they’re looking for with as little effort as possible.
It also empowers employees to fulfill customer needs more effectively, providing a more engaging experience.
It overcomes mundane tasks via automation, increasing accuracy and employee efficiency for the best possible experience.
Optimization of Business Processes
Digital processes are complex and time-consuming, so it’s common for participants to neglect important attributes like productivity, efficiency and accuracy.
Employees are prone to ‘drop off’ when business processes require too many steps, however the WalkMe DAP empowers individuals with automation.
This optimizes the digital function.
With Digital Adoption Solutions (DAS) you can bring your team up-to-speed with the latest technology, but most importantly eradicate some of the fear associated with digitalization.
It can be a daunting world, especially for those who aren’t technologically savvy.
Ease your employees into a new world by embracing the WalkMe DAP, utilizing a comprehensive step-by-step guide which does far more show employees how to do things.
It introduces a new lease on innovation and will ultimately help you reach digital adoption!
Remember to choose from the best of the best solutions for optimal success!