Digital transformations are sweeping through multiple industries across the globe.

Even factions within the healthcare industry are being forced to rethink their approach based on the evolutionary wave of IT infrastructure.

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We’re living in a new era of cloud computing where profound digital technologies like Internet of Things (iOT), Web 3.0, Big Data and Unified Communications are revolutionizing the way organizations operate.

The impact of these technologies will galvanize the healthcare industry over the next ten years, transcended by a continuous data flow.

Everything from health care records to patient interactions will be digitized, no longer restricted by geographic location.

The internet has influenced our economy more than anyone could have predicted, largely driven by the advent of smartphone technology.

It is a mobile world, a world where information can be accessed from multiple sources, anywhere, any time, any place.

Healthcare is an industry poised to benefit from this access, facilitated by the advent of advanced tools and applications.

These have created an entirely new digital narrative, one conducive to better healthcare.

Digital transformation in healthcare will reduce costs, improve the quality of care and ultimately transform operations.

It will enable organizations to leverage the aforementioned technologies for improvement, from diagnosis to post-care. 

One of the most important impacts is how it will strengthen relationships between patients, caregivers and other stakeholders. This is ultimately one of the biggest objectives with any digital transformation initiative.

The shift is real. It’s happening as we speak but its future impact will have much greater significance. Opportunities are limitless, with far-reaching potential that’s difficult to quantify.

That doesn’t mean to say there won’t be challenges along the way, on route to implementing robust digital solutions.

Digital Transformation in Healthcare: The Customer Experience

Who would’ve thought the digital revolution would have such a profound impact on healthcare?

For diagnosis, monitoring, management and so much more, the potential of digital transformation in healthcare is limitless.

But how exactly will the elements of digital transformation transcend an entire industry?

They will provide agility which will enhance operational processes, utilizing models which are both cost-effective and efficient.

The patient experience will continue to improve, partly facilitated by the introduction of electronic medical records (EMR), enterprise resource planning (ERP) systems, electronic health records (EHR) and more.

Bring-your-own device (BYOD) initiatives will gain prominence, alongside Oracle databases, Voice over IP (VoIP), Microsoft Exchange email services, UC and more.

These services are inexplicably linked to the healthcare service-delivery chain, revolutionizing industries with one objective in mind: better patient care.

Other technologies like portable medical imaging, crowd-sourcing and portable diagnostic tools will drive the industry, but the intrigue of these practices shouldn’t overshadow the necessity to safeguard against risk.

As is true with any new practice challenges will be faced along the way.

But for now it’s difficult to look past the incredible implications of new technology. Imagine being able to decode one’s DNA on a portable device!

The practical applications in everyday life stretch far beyond what we perceived possible.

By improving network visibility and leveraging actionable intelligence the healthcare industry can seamlessly introduce new initiatives.

Large investments in new technologies will be necessary, but the impact on society will far outweigh this cost, especially as organizations introduce more streamlined approaches.

Maintaining an evolving infrastructure will help organizations align with a forever changing digital landscape. 

The industry will have to remain as adaptable as ever before, but with a flexible approach to change who knows what will be possible in ten, let alone twenty years time.

Digital Transformation Trends in Healthcare

It is evident technology will help us lead better, safer lives, but what trends should we look out for in 2019?

Here are six which are set to revolutionize the healthcare industry for years to come:

Artificial Intelligence

Technology has enabled a better experience with things like body scans.

AI and deep learning can be leveraged to analyze CAT scans more than 150 times faster than radiologists!

Accurate, on-the-spot answers will transform the customer experience, adding value for those eager to receive results.

AI can be used to determine so much, facilitating the manufacture of better medicine and faster trials.

Wearables and the IoT

Though wearables have been around for some time, collecting data via IoT is a relatively new concept.

In fact it’s breaking pre-conceptions in 2019, a trend which has continued to grow throughout the year.

The healthcare industry can better interpret data collected than ever before, utilizing it to cultivate preventative medicine.

Data collected via IoT is being used for research in various fields, and is capable of preventing widespread epidemics across the globe.

Digital Twin

This represents a bridge between the physical and digital world.

Used to create exact models of real world environments, you can see already begin to imagine how the digital twin could be applied to healthcare.

Imagine testing the impact of life altering health procedures in a safe environment where human lives aren’t put at risk.

Experimenting on a virtual system will allow professionals to test on what is as good as a living body.

Again simply incredible and quite honestly breathtaking.

Digital twins are becoming more and more sophisticated, with capabilities for improving insight into healthcare procedures.

This trend is only going one way in 2019: Upward.

AI and VR 

AI can not only help doctors perform dangerous procedures, but what it can achieve on a smaller scale is quite incredible.

How about helping Alzheimer’s and Dementia patients retrieve memories?!

That’s right, I had to pause for a second too.

The sense of joy this could bring to a patient’s life is unprecedented, simply remarkable and somewhat of a miracle.

Wow, digital transformation you’ve really exceeded with this one…


The blockchain will allow doctors to effortlessly transfer patient files from one system to the next.

This eradicates some of the frustrations for both patient and carer, in situations where specialists can easily access your medical history when most needed.

The blockchain has various implications for data protection and security too, helping insurance companies and hospitals save money.

The notion of keeping records safe will bring added piece of mind for patients.

Mind-blowing excitement doesn’t even do these incredible initiatives justice.


The number of patients engaged in telehealthcare has increased astronomically over the past six years, and for good reason too.

Patients across the globe have increased access to top-notch medical care from anywhere in the world.

This remote access has transformed healthcare, empowering patients to receive life-saving diagnoses.

This is a remarkable feat of technology. 

Imagine not being able to fly across the globe to meet a specialist doctor?

Now it doesn’t matter because enhanced communications have removed geographic restrictions.

Not only can patients receive high level healthcare, but doctors can save the time of traveling halfway across the globe to give expert opinions.

Whether expert advice is given over the phone or through cloud-based technologies, the widespread impact of telemedicine is quite astonishing.

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