In today’s hypercompetitive business environment, a high-functioning IT organization is a meaningful competitive advantage. The most advanced enterprises demand that IT be a service-driven organization that plays a critical role in improving top-line revenue, driving innovation, and delighting customers, according to an IDC survey of 810 enterprise IT executives.
These organizations, which we refer to as Digital Leaders, or simply Leaders, are more prepared to assist digital transformation initiatives by supporting data assets wherever they reside:
- Up-to-date corporate datacenters
- Colocation datacenters
- Cloud environments
- A growing range of emerging digital edges
Leaders’ high-functioning IT organizations enable significant differences in business outcomes, including: