This article was originally published on CIO.com

Predictions about enterprise technology tend to be focused heavily on, well, technology. And why not? Without emerging technologies such as artificial intelligence (AI) and edge computing, genuine digital transformation would remain a pipe dream for most enterprises.

But digital transformation requires more than cutting-edge hardware and software (though it needs plenty of both). As analysts and organizations look forward to 2020 and beyond, the crucial role of people in digital transformation—how they work with technology and with each other – emerges as a key theme.


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Starting with system integrator DXC Technology’s “2020 Technology Trends and the Future of Work” report, here’s a scan of the predictions by system integrator DXC and industry analysts IDC and Gartner.

This article was written by: Jim Malone